Refund policy
Refund & Returns Policy
At TOPA Products, we stand by the quality of our products.
Change of Mind Returns
We accept returns for change of mind within 14 days of delivery, provided that:
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The item is unused
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It is in original packaging
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It is in resalable condition
Return shipping costs are the responsibility of the customer.
Faulty or Damaged Items
If your item arrives damaged or faulty, please contact us within 7 days of delivery with:
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Your order number
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Photos of the issue
We will assess the issue and offer:
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Replacement
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Repair
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Refund (where appropriate)
Incorrect Items
If you receive the wrong item, we will arrange a replacement at no cost.
Refund Processing
Approved refunds will be processed back to the original payment method within 5–10 business days.
For any return enquiries, contact us at wade@prestoshuntingandshooting.com.au.